Shipping and Delivery

We provide FREE STANDARD SHIPPING on almost all orders.

Shipping Options

At Shimmering Sapphires Store, we offer various shipping options to cater to your needs. Depending on the items in your order and your location, you may choose standard shipping. Please keep in mind that some orders may be handed over to local carriers for the final leg of delivery, which could affect the availability of tracking information at every step of the way.

Shipping Address

To ensure a smooth delivery process, it is essential to provide the correct and up-to-date shipping address. While we do accept P.O. boxes as valid shipping addresses, please note that certain items can only be delivered to physical addresses. Larger products, valuables, perishables, items with age-based restrictions, or shipments via private carriers may require a physical mailing address or a signature confirmation upon delivery. Additionally, please be aware that some sellers may specify in their product listings that they are unable to ship items to P.O. boxes. Please refrain from providing shipping addresses located in security-restricted areas, such as military bases, as we cannot deliver items to such locations.

Shipping Time and Cost

• Order Confirmation: After successfully completing your purchase, you will receive an order confirmation page that displays the estimated delivery time and shipping cost for your specific order. Additionally, we will send you an order confirmation email that outlines the estimated processing time required for your order.
• Order Processing: Our warehouse team will take 1-3 days to process your order before it is shipped. Rest assured, we will notify you once your order is on its way.
• Shipment Notification: Once your order is shipped, you will receive a shipment notification email. This email will provide you with the estimated delivery time for each package, along with the corresponding tracking numbers. You can also access this estimated delivery time for each package in your order history.
• Delivery Time: In most cases, your order will be delivered within the estimated delivery time provided. However, please be mindful that the actual delivery date may be influenced by factors such as flight arrangements, weather conditions, and other external elements. For the most up-to-date delivery date, we recommend referring to the tracking information.

Fast Shipping Option

At Shimmering Sapphires Store, we understand that some customers may require expedited shipping to receive their orders quickly. To cater to such needs, we also offer a fast shipping option. However, please note that charges for fast shipping may vary depending on the specific product or delivery location.

To access our fast shipping service, kindly send an email to info@shimmeringsapphires.com. Upon receipt of your email, we will promptly provide you with the specific shipping charges tailored to your location and product, as they may vary accordingly. We recommend reviewing the estimated delivery time and fast shipping charges before finalizing your order.

If you have any questions or require further assistance regarding our fast shipping option, feel free to contact our customer service team. We are here to ensure your satisfaction and will be happy to assist you with any shipping-related inquiries.

Issues Regarding Delivery

If you encounter any problems with your delivery, please don't hesitate to contact our customer service immediately. If your package has not been delivered or if the tracking information indicates that the package has been delivered, but you have not received it, kindly get in touch with us within 30 days of the order date. Our dedicated customer service team is here to assist you and resolve any issues you may encounter.

For any additional inquiries or assistance, please reach out to our customer service department. We are committed to ensuring a positive and hassle-free shopping experience for all our valued customers. Happy shopping at Shimmering Sapphires Store!